Warranty Policy
Warranty duration
Warranty policy depends on the brand of electric bike you get.
Here are a list of the different warranty duration for each brand:
- EWheels - 12 months
- Ecotric - 18 months
- Emojo - 12 months
- Grace - 12 months
- Hollandia - 12 months
- Lombardo - 12 months
- Micargi - 12 months
- Oyama - 5 years
- PFIFF - Lifetime warranty on all parts, except battery and motor. 12 months on battery and motor.
- QuietKat - Lifetime warranty on all parts, except battery and motor. 12 months on battery and motor
- Rambo - 12 months
- Revolve - 6 months
- SSR - 2 years
- Stealth - Lifetime warranty
- X-treme - 12 months
- EProdigy - 2 years on motor and battery. 5 years on frame.
Claiming warranty
If you do find that your bike or a certain part of the bike is not functioning as you expect, it could be faulty. This would fall under your warranty.
Warranty covers all labour and parts of faulty products. It does not cover normal wear and tear from you using the product.
If you feel like you fall within the warranty, please reach us by email below.
