Frequently Asked Questions

The law states that for road use, electric bikes must stop assisting at a specific speed. This depends on your state, read more here.

Anywhere between 15 and 180 miles. There are many varients that determine range - battery capacity, terrain, speed, rider weight and many more. Crank drive bikes from Bosch, Yamaha and Shimano often have larger ranges, and some Bosch eBikes have the option for Dual Battery technology with a 1000Wh capacity to power you up to 180 miles off one charge.

Depending on the battery, charge times range between 2 hours and 5 hours. All of our bikes use lithium ion technology meaning you don’t have to let the battery run flat before charging them up.

Our lithium batteries will hold their charge for around 550 charge cycles before it will start to deteriorate. With heavy usage the battery should last 3-4 years or light usage 5 -7 years. A good replacement battery will cost between $350 - $850.

We have a dedicated eBike service centre with experienced technicians that offer expert tech support on all brands we stock. 

Please note we don't offer breakdown cover, so wherever you are in the world it's your responsibility to get the bike back to Flying Spokes should you need warranty work.